Here's everything you want to know

Here's everything you want to know

SORARA Louvered Pergola Mirador Aluminum Gazebo with Adjustable Roof for Outdoor Deck Garden Patio

 

Frequently Asked Questions

Q: Is the pergola sturdy in high wind?

A: Sorara pergola is made of high-quality aluminum and alloy steel, our pergola is heavier than others, so it remains stable even in 65 mph winds.

 

Q: Does the pergola have mosquitoes nets and curtain?

A: SORARA pergola has the siding that goes with them.You can choose between a breeze-permeable, block most of the view, insect proof privacy sunscreen and a completely wind proof, blackout, sturdy, louvered wall for privacy.

 

Q:Is installation service available for this pergola?

A: We don‘t provide installation services, but our pergola is easy to assemble, you can download the installation manual on the product page.

 

Q: Is there free returns on your products?

A:SORARA is a premium designer brand. We hope every customer enjoy our products.

For large items, for example carports, cantilever umbrella etc. Please contact us before you request a return.

Those products use freght for shipping. We only offer return/refund if there is a product quality issue. Otherwise, there might be additional handling fee/shipping cost. Please contact our customer service in this case, and it will be handled case by case.

 

Feel free to contact us if you have more questions.

 

 

 

Back to blog